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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leslie Romak

March 13, 2026

5  out of  5
rating by Leslie Romak
"I, Leslie Romak was very impressed with Gina A performance!!! She was very pleasant and patient with me. (I am deaf) I’m giving her 10 stars!!! Thank you for the great service!"
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Julie Slay

March 2, 2026

5  out of  5
rating by Julie Slay
"Kathy stopped by my office and asked if she could do a quote for me. She was so kind and professional.. Communication was top notch.. Most of all she saved me almost 1K a year between my homeowners and auto!!! Thank you so much."
We responded:
"Thank you so much, Julie! We’re thrilled to hear that Kathy took great care of you and was able to save you so much on your homeowners and auto coverage. We truly appreciate you taking the time to share your experience and are grateful for the opportunity to earn your business. If you ever need anything, we’re always here to help!"
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Andrea

February 24, 2026

5  out of  5
rating by Andrea
"Gina is the absolute best! She’s super helpful, patient, and made everything so easy to understand. She also gave me a great quote and helped me get the best coverage for my budget. You can tell she genuinely cares about her clients. Highly recommend! ⭐️"
We responded:
"We couldn’t agree more — Gina truly is a rockstar. She has a gift for making insurance feel simple (which is no small miracle), and she genuinely cares about helping people find the right coverage without stretching the budget. We’re grateful you trusted us to take care of you, and we’re always here whenever you need us. Thanks again for the recommendation — it means more than you know!"
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M V

February 17, 2026

5  out of  5
rating by M V
"Traci was extremely helpful! She provided me a quote on my auto right away and them made sure to follow up with me. When I called her to bind the coverage, she made sure to explain the limits and made suggestions that will protect me against future losses. Very satisfied with the service she provided and have already recommended them to colleagues and family!"
We responded:
"Thank you for the great review! We’re so glad Traci was able to help you quickly and take the time to walk through the coverage details with you. Making sure our customers understand their options and feel confident in their protection is something we take very seriously. It means a lot that you’ve already recommended our office to your colleagues and family. We truly appreciate your trust and are always here whenever you need us!"
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Carrie D.

February 13, 2026

5  out of  5
rating by Carrie D.
"Kathy was wonderful to work with. She answered all of my questions and walked me through the process of changing insurance companies to State Farm"
We responded:
"Carrie, thank you for the great review! We’re so glad you had a smooth experience making the switch. Kathy does a fantastic job walking people through the process and making sure every question gets answered along the way. Changing insurance companies can feel like a big step, so we’re happy we could make it simple and stress-free. We truly appreciate you trusting us with your home and auto coverage. If you ever need anything, we’re just a call away!"
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Jon Dellow

February 12, 2026

5  out of  5
rating by Jon Dellow
"Traci was extremely nice and had me insured in minutes"
We responded:
"Jon, we appreciate you taking the time to leave a review! Traci will love seeing this — she’s all about making things quick, easy, and painless (insurance in minutes is kind of her superpower). We’re glad she was able to get you taken care of so smoothly. Thanks for trusting us with your coverage. We’re here anytime you need us!"
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Shelly Zaborac

February 9, 2026

5  out of  5
rating by Shelly Zaborac
"The staff were wonderful!! They saved me alot of money and could not be happier! People should always shop around when their policy is ready to renew."
We responded:
"Shelly, thank you so much for the fantastic review! We’re thrilled we could help you save money and make the switch a great experience. Our team works hard to find the right coverage at the right price, so hearing that you’re happy means everything to us. And you’re absolutely right — reviewing your coverage at renewal time is always a smart move. We’re grateful you chose us for your auto and renters insurance, and we’re here anytime you need us!"
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Rebeeca Jenkins

January 30, 2026

5  out of  5
rating by Rebeeca Jenkins
"Traci was really great to work with! She listened to my coverage needs, and got me covered! It was a great experience!"
We responded:
"Rebeeca, thank you for the wonderful review! We’re so glad you had a great experience with Traci. She does an excellent job listening first and making sure the coverage truly fits what you need. Insurance should feel simple and personalized — not overwhelming — and we’re happy she delivered just that. We truly appreciate you trusting us with your renters insurance. We’re here anytime you need us!"
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Patrick L

January 28, 2026

5  out of  5
rating by Patrick L
"I've been a loyal customer of State Farm for 18 years now. But when we got transferred to Jerome after our last agent retired 5 years ago, I've had nothing but amazing service! Jerome and his staff are top notch! Very friendly, helpful, honest and down to earth. I feel like every time I call or come in, we are greeted like family. If you want a place that genuinely cares, this is your agency! They even offer drink, snacks, smiles, and laughs! If you're looking for a quality agency, this is it! Go now!"
We responded:
"Patrick, this absolutely made our day — thank you! Eighteen years with State Farm is incredible, and we’re truly honored you’ve continued that journey with our office over the past five. When your previous agent retired, we knew we had big shoes to fill, so hearing that you’ve had nothing but amazing service means more than you know. Our goal has always been to treat people like family — not just policies — so the fact that you feel welcomed every time you call or stop by tells us we’re doing it right. The drinks and snacks are easy… earning trust is the part that matters most. We’re grateful for you and your loyalty. Thanks for the kind words and for sending others our way — we’ll keep the smiles (and snacks) ready!"
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David Freeman

January 22, 2026

5  out of  5
rating by David Freeman
"I got a quote from State Farm for house and car and saved $2000 not only a great savings but dealing with Kathy Roberts was a delight and she made the whole experience a 5 star rating."
We responded:
"David, thank you so much! We love hearing stories like this. Helping neighbors save real money while making the experience friendly and stress-free is what we’re all about. Kathy will be so happy to hear your kind words. She truly takes pride in taking care of people. We’re grateful to have you as part of our State Farm family here in the community!"
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Theresa Stack

January 21, 2026

5  out of  5
rating by Theresa Stack
"Traci was very knowledgeable and worked to get me the best coverage and price possible. Thank you Traci! Thank you Jerome! You guys ROCK!"
We responded:
"Theresa, thank you so much! We love hearing this. Traci works hard to find the right coverage at the right price, and she’ll be thrilled to see your shoutout. We’re grateful for your trust and happy to have you as part of our State Farm family. You ROCK too! 😄"
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Judith Kassens

January 21, 2026

5  out of  5
rating by Judith Kassens
"You hate going to take care of insurance and when you review it always goes up. My niece told us to go to this office of State Farm. From the moment we walked into the office we felt like we were home. Very welcoming. Greeted by the front office offered coffee water and snacks. Than we met Kathy the agent and her beautiful smile. We shared our policy and she informed us she would be saving us money. Well did she ever. Better coverage, lower deductibles and definitely lowered our monthly payments by a lot. So thank you State Farm for a very pleasant experience."
We responded:
"Judith, thank you so much for sharing this. It truly made our day. We love hearing that you felt at home the moment you walked in, because that is exactly how neighbors should be treated. Kathy will be so happy to hear your kind words. Her smile and dedication are a big part of what makes our office special. Saving you money while improving your coverage is always our goal, and we are grateful you trusted us with your insurance needs. Welcome to our State Farm family. We are so glad you are here."
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colleen mueller

January 21, 2026

5  out of  5
rating by colleen mueller
"My daughter recommended Kathy Robert to us for our insurance at State Farm insurance. What a wonderful office. Front desk was very kind and friendly. She offered us water while we waited for Kathy to help us with our insurance needs. Kathy saved us so much money on are plan I was amazed. Jerome Prazak was very kind also. Would give them 10 stars."
We responded:
"Colleen, thank you so much for the kind words and for trusting your daughter’s recommendation. We’re so glad you felt welcomed the moment you walked in and that Kathy was able to help you save so much on your coverage. Our team truly loves taking care of our neighbors, and your 10-star compliment made our day. We appreciate you choosing our office for your property and vehicle insurance and are grateful to have you as part of our State Farm family."
Profile photo of Diana Collins

Diana Collins

January 20, 2026

5  out of  5
rating by Diana Collins
"My insurance rates are fabulous and they are super friendly. Very happy I chose them 😊"
We responded:
"Diana, thank you so much! We’re thrilled you’re happy with both the rates and the friendly service. It means a lot to us that you chose our office, and we’re grateful to have you as part of our State Farm family 😊"
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Lynette & Jim Stonepony

December 24, 2025

5  out of  5
rating by Lynette & Jim Stonepony
"Good people in this office! Efficient, pleasant, always helpful, with a pleasant office environment."
We responded:
"Lynette & Jim, thank you so much for the kind words! We’re glad you felt welcomed and well taken care of. Creating a pleasant, helpful office environment is important to us, and we truly appreciate you trusting us with your property and vehicle insurance."
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Michael Clarke

December 23, 2025

5  out of  5
rating by Michael Clarke
"I'm really happy I made it a point to stop in for a quote. I originally met Gina walking dogs in my neighborhood and wanted to see if she could help compare rates. First off, Jerome and everyone in that office are amazing and make you feel at home. Second, there was no pressure just a feeling of having someone who cared for you by your side. They were able to quickly tell if I was going to have good rates and they didn't disappoint. They got me better rates, more extensive coverage, superior advice and all with a more pleasurable experience than my previous servicer. I highly recommend their service, even if just as an inquiry. You won't regret it."
We responded:
"Michael, thank you so much for sharing this—what a great story! We love that it all started with a neighborhood walk and turned into a great insurance experience. Gina and our entire team truly care about making people feel at home, informed, and never pressured, so your words mean a lot to us. We’re glad we could help you get better rates, stronger coverage, and peace of mind. Thanks for the recommendation, and we’re always here when you need us!"
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HEATHER KRUPA

December 18, 2025

5  out of  5
rating by HEATHER KRUPA
"Traci was fantastic to work with. She was very friendly and was very helpful getting the information needed to get our policy in place. Thank you. :)"
We responded:
"Heather, thank you so much! We’re glad Traci made the process easy and enjoyable while getting your renter’s policy set up. She’ll love hearing this feedback. We appreciate your trust and are always here to help! 😊"
Profile photo of Roy Cook

Roy Cook

December 7, 2025

5  out of  5
rating by Roy Cook
"I fully recommend taking to Jerome and staff. They are easy to talk to and understand your needs. They saved me thousands per year, no it's not a tag line. They actually saved me thousands. I switched homeowners and auto. Awesome people too."
We responded:
"Roy, thank you so much! We’re thrilled we could help you save real money—not just the “sounds nice in a commercial” kind. 😄 Our whole team enjoyed working with you, and we’re grateful you trusted us with both your home and auto coverage. We’re always here if you need anything!"
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marney turner

November 24, 2025

5  out of  5
rating by marney turner
"Gina was very nice and easy. She got us in she knew what we needed she got us out..."
We responded:
"Thank you for sharing this! We’re happy to hear Gina made everything quick and easy for you. She always works hard to make the process smooth and stress-free. We appreciate you choosing our office!"
Profile photo of Joel Rodriguez

Joel Rodriguez

November 20, 2025

5  out of  5
rating by Joel Rodriguez
"Amazing customer service and support! Thank you for making auto insurance easy!"
We responded:
"Thanks so much, Joel! We’re glad to hear we could make your auto insurance experience quick and easy. We appreciate you and we’re always here if you need anything!"
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Larry Cossey

November 15, 2025

5  out of  5
rating by Larry Cossey
"I had a wonderful experience speaking with Kathy Roberts. Customer service was the best very helpful and kind."
We responded:
"Thank you so much for sharing your experience! We’re glad to hear Kathy took such great care of you—her kindness and customer service truly shine. We appreciate your trust and are always here whenever you need us!"
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Richard Bennett

October 31, 2025

5  out of  5
rating by Richard Bennett
"I met these folks at the Corvette show in Prescott. They were very friendly so I promised to follow up with them about my insurance needs. Well I finally did so yesterday and I was astounded about how helpful Kathy was the by the prices she quoted. So I am a new customer of State Farm. They now have my insurance policies of my home and cars in Prescott."
We responded:
"Thank you so much! We’re so glad we met you at the Corvette show and even happier to have you join our State Farm family here in Prescott. Kathy will be thrilled to hear your kind words—she truly loves helping our customers find the right coverage and value. Welcome aboard, and we look forward to being your Good Neighbors for years to come!"
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DeeAnn Bennett

October 30, 2025

5  out of  5
rating by DeeAnn Bennett
"I spoke with Gina at Jerome Prazak’s office after seeing an advertisement on Facebook about State Farm having lower rates for auto insurance starting 11-1-25. I’m SO glad I did! I was with USAA for home and auto and boy was I getting hosed! It’s actually criminal how much I was paying with USAA for four cars (four drivers) and one home. By switching to State Farm, I am saving $5,000 per year! Wow! I couldn’t be happier with the service and attention I’ve received from Jerome’s office. As soon as my home’s policy is underwritten by State Farm, I’m calling USAA to cancel immediately! I highly recommend Gina and this entire State Farm office! They are wonderful to work with!"
We responded:
"DeeAnn, thank you so much for your amazing review and for sharing your experience! We’re thrilled that Gina and our team could help you find such great savings and make the switch easy and stress-free. $5,000 a year is incredible—and we’re so glad you’re part of our State Farm family here in Prescott. Your recommendation means the world to us, and we’ll be here anytime you need us!"
Profile photo of Jacob Fike (Fike2903)

Jacob Fike (Fike2903)

October 29, 2025

5  out of  5
rating by Jacob Fike (Fike2903)
"Ive been with state farm for many years and every time they have been great. i recently relocated to AZ and Jerome and his staff made me feel right at home Highly recommend. they even sent me a card thank you all means a lot"
We responded:
"Thank you so much for your kind words and for being part of the State Farm family for so many years! We’re so glad you made it to Arizona and that our team could help you feel right at home. It means a lot to know the card and welcome made a difference—we’re grateful for your trust and happy to have you here!"
Profile photo of Barry L.

Barry L.

October 28, 2025

5  out of  5
rating by Barry L.
"Professional, communicative, friendly staff with the best insurance rates in town."
We responded:
"Thank you for the wonderful feedback! We’re so glad to hear our team’s professionalism and friendly service made a great impression—and we’re thrilled you’re happy with the rates too. We appreciate your trust and are proud to be your local Good Neighbors!"