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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonathan Buckwalter

September 28, 2025

5  out of  5
rating by Jonathan Buckwalter
"My neighbor gave me their contact info and I had a great experience. They are saving me a significant amount of money with better coverage. Gina was so easy to work with and tailored our home and auto plans to my families needs. I have already started giving out their number to my family and friends."
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Andrea Mackley

September 27, 2025

5  out of  5
rating by Andrea Mackley
"Traci Lavelle is my agent. The best agent I've ever worked with! I have been to several insurance companies, truly Traci is amazing! Very knowledgeable. Thank you State Farm!"
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Pamela Smith

September 26, 2025

5  out of  5
rating by Pamela Smith
"I moved here from out of state and my neighbor referred me to this agency! WOW! Now I know why!! Everyone in there is just SO pleasant! Very helpful, knowledgeable and accommodating! They even offered me coffee, water, and snacks! Traci even shared her muffin with me! I felt like part of the family. I'm so happy I found Jerome and his staff. He has no idea how lucky he is to have them working for him. He sure won the lottery of employees! I think they are just a reflection of him. I highly recommend this agency! Go see them, go get your snacks and drinks lol, and your top knotch customer service! You won't regret it!"
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Michael Smith

September 19, 2025

5  out of  5
rating by Michael Smith
"Provided me professional details regarding my insurance needs and coverages. Also had the best prices and deals out of all insurance agencies I contacted."
We responded:
"Thank you for the wonderful feedback! We’re glad we could provide clear, professional guidance while also helping you find the best value for your insurance needs. Your trust means a lot to us, and we’re proud to have you as part of our State Farm family!"
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Scott T

September 19, 2025

5  out of  5
rating by Scott T
"My wife and I have been with State Farm for over 20 years. Jerome and his staff are phenomenal to work with. They are super easy to deal with and always offer prompt and courteous service. When we call they answer right away, and we talk to a real person every time. Kathy is always happy and we love dealing with her. She goes above and beyond to make sure she takes care of our needs. They have a small town feel but the great support of State Farm. The rates are always reasonable with the assurance of a great policy. They take the time to explain everything and answer our questions and include options."
We responded:
"Wow—20 years! Thank you for being such a loyal part of our State Farm family. We love that you feel the small-town warmth in every interaction, and we’re grateful for your trust in Kathy and our team. It’s a privilege to serve you like a true neighbor, and we look forward to many more years together!"
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Dina Leavitt

September 18, 2025

5  out of  5
rating by Dina Leavitt
"Excellent agents. And they saved us a lot of money by switching auto and home insurance to them. It was much easier than we thought it would be too. Highly recommend checking them out."
We responded:
"Thank you for the kind words! We’re so glad we could make the switch smooth and help you save on your auto and home insurance. Your recommendation means a lot to us, and we look forward to being your Good Neighbors for years to come!"
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Teri Babcock

September 16, 2025

5  out of  5
rating by Teri Babcock
"Kathy at State Farm was a pleasure to work with, very professional and knowledgeable in the insurance field. She made the entire process quick and easy!"
We responded:
"Thank you for your kind words! We’re so glad Kathy was able to make the process quick and easy while providing professional and knowledgeable service. We truly appreciate your trust and are happy we could help with your vehicle and renter’s insurance needs!"
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Samuel Bennett

September 16, 2025

5  out of  5
rating by Samuel Bennett
"Love this State Farm! Gina (my insurance agent) helped me get my motorcycle insurance with nothing short of a smile and helpful demeanor. Couldn’t recommend this place more!"
We responded:
"Thank you for the wonderful review! We’re so glad Gina was able to help with your motorcycle insurance and make the process such a positive experience. We truly appreciate your recommendation. Enjoy the ride, and know we’ll always be here when you need us!"
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Richard Asato

September 10, 2025

5  out of  5
rating by Richard Asato
"I was asked to write a review because I was so happy with the service I received from Gina. Jerome Prazak has been an agent for my father for a while. Unfortunately, my dad passed last month, and I needed to file a claim. My father’s policy was bought way back in the sixties. It was so old that they had to do research to find the physical policy. They had his information in the system, but they didn’t know how the policy worked. Gina was very pleasant to talk to. She was very empathetic to my resent loss and was apologetic that she had to have the back-office research the policy. I enjoyed talking about various nonbusiness topics. She is very personable and helped to uplift my spirits without even trying. She is a real person, and anyone who has the pleasure to work or interact with her will not be disappointed. I was also impressed that she was able to pronounce my last name correctly from the git go. I thought she spoke Japanese. LOL. I would also like to tell Mr. Prazak that he has a great team. I only spoke to a young lady that answered the phone once; sorry I didn’t get her name; but she was also very energetic and had such a positive attitude, she made me feel welcome. Prescott, you are lucky to have such a great State Farm office in your area, with a very warm, and friendly staff to work with. Mahalo Nui, D. Asato."
We responded:
"Richard, thank you so much for taking the time to share your experience, and please accept our deepest condolences on the loss of your father. We’re honored to have served your family for so many years. We’re so glad Gina was able to provide both compassion and support during such a difficult time, and we’ll be sure to share your kind words with her and the rest of our team. Your appreciation means the world to us, and we are grateful for the opportunity to continue being here for you. Mahalo for your trust."
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Rebecca Phillips

August 14, 2025

5  out of  5
rating by Rebecca Phillips
"A year ago, I chose Jerome Prazak - State Farm insurance for our home and car. Every interaction I have had with various people in their agency has been professional and just what I hoped for. Choosing them was a good decision."
We responded:
"Thank you so much for the kind words! We’re grateful you chose our agency for your home and auto insurance, and it’s great to hear that every interaction has met your expectations. Our team works hard to provide professional service, and feedback like yours lets us know we’re on the right track. We look forward to being here for you for many years to come!"
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Nikki Mueller

August 14, 2025

5  out of  5
rating by Nikki Mueller
"Kathy made my day!!! I just moved from Oregon and my former auto insurance, American Family, was not going to give me an AZ policy due to a claim that I made over 2 years ago in AZ from someone hitting my parked vehicle overnight. I even have a police report stating that it wasn’t my fault. I was on the verge of tears when my friends told me to call State Farm. I called, Kathy was super helpful and I was insured in a matter of minutes!!! Great coverage and price!"
We responded:
"We’re so glad you found us and that Kathy could turn such a stressful situation into a positive experience! She truly goes above and beyond for our customers, and we’ll be sure to share your kind words with her—it will make her day too. Welcome to Arizona and to our State Farm family. We’re grateful for your trust and are always here when you need us!"
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Shannon Rush

August 13, 2025

5  out of  5
rating by Shannon Rush
"Traci, Jerome, and the entire team are absolutely outstanding! They answered all of my questions thoroughly and made me feel completely comfortable—no judgment, no matter how small or silly my questions might have seemed. I’m really pleased with my new policy, which not only offers better coverage but also saves me money. I have full confidence in this team and highly recommend reaching out to see how they can help you too!"
We responded:
"Thank you for the wonderful feedback! We’re so glad Traci, Jerome, and the whole team could make you feel comfortable and supported every step of the way—there are no “silly” questions here! It’s great to hear you’re happy with your new policy, better coverage, and the savings too. We truly appreciate your trust and your recommendation!"
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Tiffany Talbot

August 13, 2025

5  out of  5
rating by Tiffany Talbot
"Exceptional Service & Great Rates! Working with Jerome Prazak State Farm Insurance has been an absolute pleasure! From start to finish, the customer service has been top-notch. A special shoutout to Traci, my account representative—she's been incredibly helpful, responsive, and patient with all of my questions. Her knowledge and professionalism made the entire process smooth and stress-free. The quotes I received were not only accurate, but the prices were better than anything else I found after shopping around. I genuinely feel like I'm getting the best value without sacrificing coverage or service. If you're looking for an insurance team that truly cares and delivers both excellent service and great rates, I highly recommend Jerome Prazak State Farm—especially Traci!"
We responded:
"Thank you so much, Tiffany! We’re thrilled to hear Traci made your experience smooth, stress-free, and full of personal care. She truly loves helping people feel confident in their coverage, and we’re glad you found both great rates and great service with us. We’re grateful for your trust and your recommendation—welcome to our State Farm family!"
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joe grove

August 9, 2025

5  out of  5
rating by joe grove
"Not even currently using Statefarm I happen to stop in with general questions about insurance and coverages. I was greeted with such a warm welcome and the gal at the front Traci didn’t hesitate to help me out and explain every term and coverage with my current policy while simultaneously building me a quote for my home, cars, and atvs! The efficiency was outstanding and the knowledge gained was priceless! 100% 10000/10 recommend this office and this team for your business!!!"
We responded:
"Wow—thank you so much for stopping by and for sharing such an amazing review! We’re so happy Traci was able to make you feel at home and walk you through everything in a way that made sense. She (and our whole team) truly love helping people, whether you’re a customer yet or not, and it means the world to hear you felt that. We’re honored by your recommendation and can’t wait for the chance to earn your business whenever you’re ready!"
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Darcey Lont

August 8, 2025

5  out of  5
rating by Darcey Lont
"Traci Lavelle is so kind and easy to work with. If you are in need of a great local insurance office to help guide you through the insurance world, give these guys a call."
We responded:
"Thank you so much for the kind words! We’re lucky to have Traci on our team—she truly cares about helping people feel confident and supported when it comes to their insurance. We appreciate your recommendation and are always here whenever you need us!"
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Douglas Ficke

August 7, 2025

5  out of  5
rating by Douglas Ficke
"I just switched my insurance over to Jerome and his team at State Farm about 8 months ago and I couldn't happier. The rates are great, but what I really appreciate is the personal touch and care they show. The only problem I have had so far was a small chip in my windshield and Jerome was able to get it repaired for free. Amazing customer service from a great team that made me feel like part of the family. Highly recommend."
We responded:
"We’re so glad you made the switch and even happier to hear you’ve been loving your experience with our team! It means a lot that you notice the personal touch we work hard to give every customer. And we’re always happy to help—even if it’s just a pesky little windshield chip! Thank you for the kind words and for trusting us with your insurance—we’re grateful to have you as part of the State Farm family."
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Jesse Horn

August 7, 2025

5  out of  5
rating by Jesse Horn
"Jerome and the team are very good. Traci took care of getting my car insurance all set up in Arizona after I moved here from Colorado!"
We responded:
"Welcome to Arizona! We’re so glad you stopped by and that Traci could help get you all set up. Moving to a new state comes with a lot of to-dos, and we’re happy we could make the insurance part quick and easy for you. Thank you for trusting us with your coverage—we’re excited to have you here!"
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Elvhie

August 2, 2025

5  out of  5
rating by Elvhie
"The whole team of State Farm Jerome Prazak helped us a lot. Kathy and Tracy were very professional and personable. They do their very best to get you the best rates. Very caring people. Best customer service. They helped us lower our Home insurance significantly and our auto insurance too. I highly recommend them if you have insurance needs."
We responded:
"Thank you so much for the wonderful review! Kathy and Traci will be thrilled to hear your kind words—they truly care about helping people and making sure you get the best coverage and rates possible. We’re so glad we could help lower your home and auto insurance and make the process easy. We appreciate your trust and your recommendation!"
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Josh Olson

August 2, 2025

5  out of  5
rating by Josh Olson
"Jerome did a great job reviewing our home and auto insurance policy with another carrier. He was able to offer discounts our provider couldn't which is now saving us over $8,000 a year. We were so amazed that we could get these type of savings from a big name provider. So much thanks to Jerome and team. We will continue sending referrals your way."
We responded:
"Wow—$8,000 a year is no small savings! We’re so glad we could help you find the right coverage and put that money back in your pocket. Thank you for trusting us to review your policies and for your kind words about our team. Your referrals mean the world to us, and we’ll be here anytime you need us!"
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Marie Simpson

August 1, 2025

5  out of  5
rating by Marie Simpson
"After a recent total loss of my friend’s home I needed to reevaluate my own coverage ASAP. Gina was able to match my same rates but with way better coverage on my home! Turns out I was underinsured and she was my super hero, not costing me anything more than my usual amount and also matching my auto policy as well. Super helpful, local and community driven."
We responded:
"Gina will be so touched to hear this! We’re so glad she could step in, review your coverage, and make sure you’re fully protected without raising your costs. Stories like yours are exactly why we do what we do—helping our neighbors feel secure and supported. Thank you for trusting us with both your home and auto coverage, and for being part of our State Farm family!"
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Ben Justiniano

July 31, 2025

5  out of  5
rating by Ben Justiniano
"Gina Attaguile and the entire Team at this office are amazing! Very caring, attentive and professional. Thank You Gina!"
We responded:
"Thank you so much for your kind words! Gina and the whole team truly appreciate hearing this—they love taking care of our neighbors with care and professionalism. We’re grateful to have you with us and are always here whenever you need anything!"
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Jauhara Care

July 30, 2025

5  out of  5
rating by Jauhara Care
"I experience with many different insurance agencies, but this one is truly one that I can trust. My agent is.Gina Attaguile, Who works under?Jerome Prazak. Gina has gone out of her way to help me understand the ins and outs of my insurance with them. I highly recommend the whole crew at this STATE FARM insurance company. I truly believe that if you decide to have them as your agents, that you will be as happy as I am."
We responded:
"Thank you for such a thoughtful review! Gina is amazing at making sure everything is clear and easy to understand, and we’re so glad you’ve felt that extra care. We truly appreciate your trust and your recommendation—it means a lot coming from someone with experience at other agencies. We’re grateful to have you as part of our State Farm family!"
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Ronni Mattern

July 30, 2025

5  out of  5
rating by Ronni Mattern
"We have been with Jerome and his Team for many years! They are Super Supportive, Knowledgeable and Friendly! We will not take our multiple policies anywhere else :)"
We responded:
"We’re so grateful for your loyalty over the years! It means the world to know you trust us with all your policies and that you feel supported and cared for by our team. Thank you for being part of our State Farm family—we’re always here for you!"
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Angie Sandoval

July 30, 2025

5  out of  5
rating by Angie Sandoval
"I love to call Jerome’s office - They are so friendly, helpful and very knowledgeable about insurance! And they call you back"
We responded:
"We love hearing that! Our team works hard to make every call friendly, helpful, and easy, and we’re so glad you’ve felt that. Thank you for trusting us with your insurance and for sharing such kind words—we’re always just a phone call away!"
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Jason Chisholm

July 30, 2025

5  out of  5
rating by Jason Chisholm
"Saved me a ton of money by switching thank you"
We responded:
"We’re so glad we could help you save! Thank you for trusting us with your coverage—we’re happy to have you as part of our State Farm family and are always here if you need anything."