State Farm® Insurance Agent Jerome Prazak
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bryan Villagran
September 2, 2026
"Gina did an amazing job discussing our options without pressuring us and we were able to switch over to State Farm with a more comfortable price with better benefits."
"Bryan, thank you so much for the wonderful review! We’re thrilled to hear that Gina made the process easy and comfortable while taking the time to walk you through your options without any pressure. It’s even better knowing we were able to help you find better coverage and benefits at a price you feel good about. We truly appreciate you choosing our State Farm office and look forward to being here for you whenever you need us!"
Gina Schuetta
September 2, 2026
"I am a local mortgage broker and this office gets all my referrals. Gina from their office is so knowledgeable and so helpful. All
Of their staff is, and if you want
The best in town this is your insurance company."
"Gina, thank you so much for such an amazing review! It truly means the world to us that you trust our office enough to refer your clients, friends, and customers our way. We know how important those relationships are, and we never take that trust for granted. There’s no greater compliment than having someone confidently recommend our team to the people they care about. We’re so glad Gina and the rest of our staff have been there for you and your referrals, and we’re incredibly grateful for your continued support and partnership!"
Monica Sicre
September 1, 2026
"Our experience with Traci has been great! She got us a good quote on our car and renters insurance she helped us save money which is great ,We all want to save She is helpful, professional, and always happy to answer any questions I recommend her to others."
"Monica, thank you so much for the wonderful review! We’re so happy to hear that Traci was able to help you find a great rate on your auto and renters insurance and save you some money along the way. She truly cares about making sure our customers understand their options and feel good about their coverage. We really appreciate you trusting our State Farm office with your insurance needs and are so glad to have you with us!"
Emelina Holland
September 1, 2026
"We recently changed to StateFarm insurance and were able to save money. Traci was great and the process went smoothly."
"Emelina, thank you so much for the great review and for choosing our State Farm office! We’re so happy Traci was able to make the switch easy and smooth while helping you save on your home and auto insurance. We truly appreciate the opportunity to earn your business and are excited to have you as part of our State Farm family!"
Scott Leininger
September 1, 2026
"Jerome and his staff have been very helpful with my insurance and always so very kind when I call. Kathy is a joy to talk to."
"Scott, thank you so much for the kind words! It means a lot to me and our entire team to know you’ve always felt well taken care of when you call our office. We’re especially glad to hear your shoutout to Kathy. She truly is a joy and cares so much about the people she helps! We really appreciate your trust in us with your home and auto insurance and are grateful to have you as part of our State Farm family."
Cynthia Morales (Brow Expressions)
August 26, 2026
"Great rates and a painless process. Pleasure to work with."
"Cynthia, thank you so much for the wonderful review! We’re glad we could make the process easy and painless while also getting you a great rate. It was a pleasure working with you as well, and we truly appreciate you choosing our team for your insurance needs!"
dwayne poage
August 26, 2026
"She was very easy to talk with very pleasant. Call the information I needed there is no pressure to buy anything more expensive. When I asked her about something more expensive the price was so good I upped my insurance coverage. 😀👍🏼👍🏼"
"Dwayne, thank you so much for the great review! We’re happy to hear you had such a pleasant and pressure free experience. Our goal is always to give you the information you need, answer your questions, and help you find the coverage that makes the most sense for you. Even better when we can help you get more coverage at a great price! We truly appreciate your trust and your business! 😀👍🏼"
Janel Garner
August 26, 2026
"Gina at the front desk is an amazing human! She is so kind, caring and helpful! She went out of her way to help me and I cannot thank her enough!"
"Janel, thank you so much for your kind words! We’re so happy to hear that Gina was able to go above and beyond to help you. She truly cares about our customers, and we’re very lucky to have her on our team. We really appreciate you taking the time to share your experience with us! ❤️
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Jimmy Wilson
August 21, 2026
"I chose State Farm because I wasn’t too happy with my progressive coverage awhile back. I had a very good friend go to work for Jerome in his office in Prescott Valley. I love and trust her with my life. So I decided to trust her with my insurance and she was very convincing that Jerome Prazak was the right person to make sure I get the right coverage at the right price. I met him in person only to find she was right. He comes across as a genuine person rather than a salesmen looking for a paycheck. His entire office staff gives a welcoming feeling when you enter. So much so that I only pay my insurance in person and occasionally collect hugs. I enjoy walking in rather than dreading it. Feels like home 🙏"
"Jimmy, thank you so much for such a heartfelt review! It truly means a lot to me and our entire team. We’ve always wanted our office to be a place where people feel welcomed, cared for, and confident that we’re looking out for them and not just their insurance. Hearing that it feels a little like home is one of the best compliments we could receive. We’re grateful for your trust, your business, and of course, we’ll keep the hugs ready for your next visit! 😊🙏"
Irene Lea Smith
August 21, 2026
"Traci is an incredible team member. She answers all my questions without making me feel dumb. I honestly don’t understand insurance and she is very knowledgeable with all aspects of our insurance even when traveling out of state"
"Irene, thank you so much for the wonderful review! We’re so glad to hear that Traci has been such a helpful resource for you. Insurance can definitely be confusing, and we always want our customers to feel comfortable asking questions and confident in their coverage. Traci truly cares about making sure our customers understand their insurance and feel taken care of wherever life takes them. We really appreciate your trust in our team and your kind words!"
Gina Attaguile
August 20, 2026
"Such a wonderful place to have insurance! Everyone is so caring and attentive! I just got a 20% reduction on my auto rate and could not be happier!!! Don’t hesitate to reach out to get a quote! 😊 Great team and nice atmosphere!!!!!!"
"Gina, thank you so much for the kind words!
We’re really glad to hear you had a great experience with our team. Taking care of people and making sure they feel looked after is what we’re all about. And a 20% savings is always something to celebrate!
We truly appreciate you trusting us with your auto, renters, and life insurance — and for encouraging others to reach out as well. That means a lot to us. Thanks again!"
Brenda Diaz
August 5, 2026
"Kathy and Jerry are the best their customer service is phenomenal!!!"
"Thank you so much, Brenda, for your kind words! We truly appreciate you taking the time to share your experience. Kathy and the entire team are dedicated to providing exceptional customer service, and we are thrilled to hear your feedback. We're grateful for your support and look forward to helping you again whenever you need us!"
Sára Vorochtová
July 9, 2026
"Very helpful, professional and very nice staff! They are good at explaining the coverages that are available before issuing your policies."
"Thank you for your kind words! We're delighted to hear that you found our staff helpful, professional, and friendly. We strive to provide the best service possible, and your feedback means a lot to us. If you ever need anything else, please feel free to reach out."
Dustin Music
June 27, 2026
"Gina saved us over $3000 per year. Great service, very knowledgeable, couldn't have been any better."
"Thank you so much, Dustin, for your wonderful review! We’re so happy Gina was able to help you save over $3,000 a year while making the process easy and stress-free. She truly enjoys helping our customers find the right coverage at the best value, and your kind words mean so much to all of us. Thank you for trusting us with your home and vehicle insurance. We sincerely appreciate your support and look forward to being here for you whenever you need us!"
Alison Halbert
June 26, 2026
"I have been a State Farm customer since I was 16 and old enough to derive. When I bought my first house I had Stare Farm insure it without a second thought.
Then I filed my first claim 16 years later: I have hail damage. All of my neighbors have hail damage. 1000s of round dings in the shingles and vents but Stare Farm insists that is normal wear and tear.
Every roofer told me oh State Farm doesn’t pay for roof claims. Every roofer was right. Every neighbor without Stare Farm got a new roof covered. Everyone with Stare Farm was denied.
So maybe State Farm offers you a good rate; it doesn’t matter if it doesn’t pay claims.
Our money goes to a football stadium and executives. Feels like fake insurance.
Jerome and his staff are very nice and professional. That doesn’t change the fact that when I needed my insurance to actually cover something, it didn’t.
I urge everyone reading this review to look at Trust Pilot reviews of Stare Farm. There is review after review of stories exactly like mine. Good customers who bought insurance in good faith and State Farm denying roof after roof claim while the neighbors with other insurance have their claims covered.
State Farm homeowners insurance does not seem to cover anyone roof for damage.
Thankfully I’ve never had a fire or flood but I am very concerned that there would be no coverage with Stare Farm regardless of the damage and loss incurred. It seems to be worthless"
"Alison, thank you for your feedback. We understand how frustrating it can be when a claim decision does not align with your expectations, especially after many years as a customer. We appreciate your kind words about our team, and we’re sorry to hear about your disappointment with the outcome of your hail claim.
While claim investigations and coverage determinations are handled by State Farm’s claims department based on the policy terms and inspection findings, our office is always available to help customers understand the process, review available options, and facilitate additional discussions when questions arise.
We truly value the many years you have trusted State Farm with your insurance needs. If there is anything further our office can do to assist, please don’t hesitate to contact me directly.
Jerome
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Amy
June 23, 2026
"I had a great experience working with Jerome. He was responsive, knowledgeable, and made switching insurance incredibly easy. He saved me hundreds of dollars while making sure I had the coverage I needed. I really appreciate his help and would definitely recommend him to anyone looking for insurance!"
"Amy, thank you so much for the wonderful review! It was a pleasure helping you with your auto insurance. I’m glad we were able to make the switch easy and find coverage that fit your needs while saving you money. Our goal is always to provide knowledgeable, responsive service and help our customers make informed decisions about their protection. We truly appreciate your trust and your recommendation. Welcome to our State Farm family, and please don’t hesitate to reach out if we can help with anything in the future!"
Nancy Sutton
June 11, 2026
"Very informative. Took all the time needed to find information and describe details . Kathy was very thorough and friendly."
"Nancy, thank you for your wonderful review! We’re so glad Kathy was able to take the time to answer your questions, explain your options, and help you find a great value on your home and auto insurance. Providing thorough, friendly service is something our team takes pride in. We appreciate your trust in our office and look forward to being here whenever you need us. Welcome to our State Farm family!"
Heather
June 4, 2026
"I spoke to the rudest agent here trying to set up an auto policy. I will not be going with State Farm."
"Heather, thank you for your feedback. Providing friendly and respectful service is extremely important to our team, so we’re concerned to read your comments. We have not been able to identify this interaction, but we would welcome the opportunity to speak with you directly and learn more about your experience. Please contact our office and ask for Jerome so we can better understand what occurred."
Lanae Brooks
June 3, 2026
"I have been insured with Jerome Prazak’s local State Farm agency for 10+ years. As my life has evolved and my insurance needs have drastically changed Jerome and his incredible team have gone out of their way several times like helping me restructuring my insurance due to divorce, complicated purchase of a home, issues with my car insurance coverage and getting
me set up with life insurance. Every time I call the office I am always greeted by friendly familiar team members who remember me on a personal level and are always eager to help they are an absolute pleasure to speak with! Throughout all these changes in my life the most amazing part is I am actually paying less for my insurance needs than ever before and I am currently more insured than I have been in the last 10 years.
Thank you so much to the Prazak office and their incredible team!"
"Thank you for the amazing review, Lanae! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Ken Gawehn
June 3, 2026
"Several impressive and positive results from setting up all our insurance needs with our local State Farm agent. These range from quick response, lower cost, better coverage for home, autos, and trailer to absence of hard sells for unnecessary features. Topping it off is the responsiveness and efficient handoff from an agent on vacation to other personnel rather than Russian phone roulette."
"Thank you for taking the time to leave such a great review, Ken. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Robbi Chmielewski
June 3, 2026
"Gina was absolutely amazing and incredibly helpful! As someone who had never been in a serious auto accident before, she was super patient and helpful in getting me the information I needed and taught me what steps I needed to take to make the process as easy and speedy as possible."
"Thank you so much for your kind review! We are so glad Gina was able to be there for you during such a stressful time. Being in an auto accident for the first time can feel overwhelming, and we are happy to hear she helped make the process a little easier by guiding you every step of the way. Your kind words mean so much to Gina and our entire team. Thank you for trusting us with your auto insurance. We truly appreciate your support and are always here whenever you need us!
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Justin Teclaw
June 2, 2026
"Traci is not only an asset to State Farm but is an asset to the community! She did a wonderful job when i was in a bind and was fast as well as professional. State Farm is lucky to have her!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Prescott Vly to know that you had such a wonderful experience with us here on State Farm Agent Jerome Prazak’s Team."
Emilie Shea
June 2, 2026
"I have always had amazing customer service with this company! Jerome is great! Anytime I have had any questions or needed to talk to someone Gina has always been quick to answer! I highly recommend this company!!"
"Emilie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jerome Prazak’s Team!"
Linda McKee
April 22, 2026
"Professional, knowledgeable, and definitely more affordable than what we had previously. Traci was very prepared for our appointment, answered all of our questions satisfactorily, and didn't try to push us into more coverage than was actually needed.State Farm has been around a long time so they are doing things right. Thank you Traci and State Farm!"
"Thank you so much, Linda, for taking the time to share your experience! We are delighted to hear that Traci made you feel informed, comfortable, and well taken care of throughout the process. We believe insurance should be about finding the right coverage for your needs, not selling more than you need, so it means a lot to know that came through. Thank you for trusting us with your home and auto insurance. We truly appreciate your kind words and look forward to being here for you for many years to come!
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Andrew Free
April 14, 2026
"Great office, friendly and professional insurance Agent and staff, competitive rates and excellent service! Shout out to Gina who has always been knowledgeable and super-helpful!"
"Thank you so much, Andrew, for your wonderful review! Your kind words truly mean a lot to our entire team. We are so glad you have had a great experience with our office and that Gina has consistently provided the knowledgeable and helpful service you deserve. Thank you for trusting us with your health, home, and auto insurance. We sincerely appreciate your support and look forward to being here for you whenever you need us!
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